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DirectAdmin is a web panel for a simple administration of both virtual and dedicated servers. DirectAdmin is faster, safe and more powerful than any other CP. And we know how to customize and support it.

DirectAdmin Warning: The system load average

| 11:26:41 26.06.2019

If you received an email from DirectAdmin with a subject "Warning: The system load average is 32.73" or a similar, here are basic steps you can do.

First of all you should identify what kind of a server load is that. Where the higher load come from?

Real users

It might be legitimate users browsing your sites, high peaks might be caused by:

  • advertising
  • sales
  • misc

More users come to your server, hence you have the bigger server load. 

Malicious activity 

Or it might be a malicious traffic which you need to stop, high peaks might be caused by:

  • brute-force attacks to login pages, such as wp-login.php, /administrator/index.php, /xmlrpc.php, etc
  • spamming bots posting comments to forums, feedback forms, registration pages
  • other kind of malicious activities

Investigation

In order to identify what kind of a traffic is that you can use the following tools:

  • Apache's server-status page. It will help to see the currently running requests to your server.
  • MySQL: SHOW PROCESSLIST. It will help to see what SQL queries are running there.
  • Server logs under /var/log/nginx/ for NGINX, /var/log/httpd/ for Apache, check domains/ folder there as well.
  • PHP-FPM status page

As soon as you identify a source of a higher load you need to apply solutions.

Possible solutions

In order to reduce an effect from malicious actions you can do the following:

If you are not sure how to deal with the issue you are welcome to hire professionals for this. Check what Poralix offers by the link: https://www.poralix.com/services/fixed-rate-management/

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We are a team of professionals, and specialize in installation, configuring and managing of remote virtual and dedicated servers powered by Linux/Unix-like OS with DirectAdmin. We support various sets of software, including web-servers Apache, Nginx; internet domain name servers Bind, PowerDNS; mail-servers with POP3, IMAP and SMTP, FTP-servers, etc. After years of working through the most complex server challenges our team has gathered valuable experience and universal solutions suitable for everyday tasks. We are here to lend you a helping hand and take care of your servers in order to let you have enough time to do more of what you love.




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