DirectAdmin Knowledge Base and Support

DirectAdmin is a web panel for simple administration of both virtual and dedicated servers. DirectAdmin is faster, safe and more powerful than any other CP. And we know how to customize Directadmin and support it.

DirectAdmin Knowledge Base

After years of working through the most complex Directadmin server challenges our team has gathered valuable experience and universal solutions, suitable for everyday tasks. Here we share some ideas on how to cope with some of them.
The latest publications

Should you have a need to upgrade an operating system on your server with Directadmin or want to move to another release, and you don't have an access to directadmin control panel to change OS in a license. Here you will find out how to correctly deal with it.
Should you get an access denied error when trying to import a dump into MySQL via Directadmin or phpMyAdmin, saying that you need at least one of the SUPER privilege(s) for this operation, here you can learn how to fix it.
If you want to have the latest version of NGINX installed on your server with Directadmin here is what you can do about it.
CloudFlare reported in their blog-post about a big increase in an obscure amplification attack vector - using the memcached protocol, coming from UDP port 11211. Here we will provide details on how to protect your server with Directadmin.
Should you get an error in Roundcube "SMTP Error (-1): Connection to server failed" when trying to send emails check our case as yours might be the same. Here we will suggest a solution which worked for us.
If Directadmin fails to create users on a remote or locally installed MySQL 5.7+ with an error "Unable to add access host: Details Error executing query: Unknown column 'password' in 'field list'" here is a solution for the case.

If you receive this alert: "ALERT: exim paniclog /var/log/exim/paniclog has non-zero size, mail system possibly broken" after you upgraded Directadmin version, here we will let you know why it happens.

If directadmin with custombuild fail to build or update a service and the error "cannot run C compiled programs" is dropped, here we suggest one of the possible solutions.
When trying to install a PECL extension for PHP with name memcached a configure process ends with an error "no, libmemcached sasl support is not enabled. Run configure with --disable-memcached-sasl to disable this check", here you will know why it happens and how to deal with it.
While installing new sudo instructions we faced an error: "sudo: no valid sudoers sources found, quitting". Here is a fix which worked in our case.
More How-TOs and Guides

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About Us
We are a team of professionals, and specialize in installation, configuring and managing of remote virtual and dedicated servers powered by Linux/Unix-like OS with DirectAdmin. We support various sets of software, including web-servers Apache, Nginx; internet domain name servers Bind, PowerDNS; mail-servers with POP3, IMAP and SMTP, FTP-servers, etc. After years of working through the most complex server challenges our team has gathered valuable expirience and universal solutions suitable for everyday tasks. We are here to lend you a helping hand and take care of your servers in order to let you have enough time to do more of what you love.

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